At Connect Cleaning, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains what we collect, how we use it, and the choices you have. It applies whenever you visit our website or use our services.
Information We Collect
Personal Information
When you request a quote, book a service, or contact us, we may collect:
- Name
- Email address
- Phone number
- Physical address
- Billing information
Non-Personal Information
We also collect technical information automatically when you visit our website:
- Cookies and other tracking technologies
- Browser type and version
- Device information (device type, operating system)
- IP address
- Website usage data
How We Use Your Information
We use the information we collect to:
- Schedule appointments and send confirmations
- Communicate with you about your services and requests
- Send you promotional materials, newsletters, and special offers - you may opt out at any time
- Send text messages regarding appointments and updates
- Analyze website usage to improve our services and your experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
- With service providers who help us operate our business (e.g., scheduling software, payment processing)
- When required by law, court order, or other legal process
- In connection with a business transfer, such as a merger or sale of company assets
Data Security
We take data security seriously and implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet is 100% secure, but we use industry-standard safeguards to protect what you share with us.
Your Choices
You may opt out of promotional emails at any time by using the unsubscribe link in our messages, or by emailing us directly. You may also request access to, correction of, or deletion of your personal information by contacting us using the details below.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Connect Cleaning
Email: hello@connectcleanfl.com
Phone: (239) 309-2733
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with a revised effective date.