Written scope of work
Before we start, you get a checklist of what’s in scope - room by room or zone by zone - with frequencies and exclusions called out in plain English.
About
The team behind
The team behind
the clean.
Family-owned, locally rooted, and obsessed with the kind of details most cleaning companies skip. Here’s who we are, how we work, and the standards we hold ourselves to.
Free & No Obligation
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Our Story
Started with a squeegee.
Started with a squeegee.
Built on referrals.
Connect Cleaning began as a one-truck residential operation in Fort Myers - a husband-and-wife team who believed clean homes shouldn’t cost weekends.
A decade later, we’re still family-owned and still picking up our own phone. What’s changed is the size of the team, the breadth of services, and the kind of properties we look after - from snowbird homes on Sanibel to medical offices in Naples, HOA clubhouses in Estero, and vacation rentals on Marco Island.
What hasn’t changed: the same crews come back every visit. We screen every hire. We photograph our work. And we treat every home like it’s the only one on the schedule.
Why Connect Cleaning
Three things most cleaners get wrong.
We don’t do mystery teams, mystery scope, or mystery pricing.
01
Same crew, every visit.
Background-checked, vetted, uniformed. Your team learns your home (or your floor plan) once and remembers it forever - right down to where the spare key lives and how you fold the towels.
02
Scope on paper, photos every visit.
You see exactly what’s included before we start, and you get photo reports after every clean. No surprise charges, no “we didn’t get to…” conversations.
03
Same-day quoting, no auto-bots.
One call, one text, one quote. We’re local - we know what a Sanibel cottage costs to maintain vs. a Naples estate. You get a real number from a real person, the same day.
Meet the Team
The humans behind the work.
Leadership and operations - the people who pick up the phone, build the route, and stand behind every clean.
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Founder & Owner
Operations · Hiring · Quality
A decade of building the kind of crew most cleaning companies can’t find or keep. Still rides along on the hardest jobs.
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Co-Founder
Customer Experience · Estimates · Partner Relations
Most of our customers met us through her. If you got a same-day quote, it probably came from this desk.
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Field Operations Lead
Scheduling · Routes · Crew Training
Keeps every truck on schedule across seven metros, and trains every new hire on the Connect standard before they touch a property.
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Commercial Account Manager
HOA · Property Management · Builders
Runs scoping walkthroughs, board presentations, and the kind of detailed RFP responses that win recurring contracts.
Service Standards
What “done” means here.
Every service line has a written scope. Every visit ends with a photo report. Every miss gets fixed within 24 hours - on our dime.
Photo report after every visit
Time-stamped before/after photos and a quick note from the crew lead. Delivered same-day - standard for commercial, optional for residential.
24-hour redo guarantee
If something’s missed, we’re back within one business day to fix it - at no charge. No invoice debates, no “not in scope” arguments.
Same crew, every visit
Background-checked, in-house trained, uniformed. We invest in retention so you don’t get rotating strangers in your space.
Checklist
We strive for complete customer satisfaction.
Exactly what’s included at each level of clean — room by room. No mystery scope, no surprises.
Swipe the table sideways to see all three clean levels →
| Kitchen | Standard Clean | Deep Clean | Move-In/Out |
|---|---|---|---|
| Remove cobwebs | |||
| Dust light fixtures | |||
| Dust blinds / shutters, windowsills & window frames | |||
| Dust ceiling fans | |||
| Gather dishes & load dishwasher (if able) | N/A | ||
| Clean & dry sink & soap dish | |||
| Clean countertops & backsplash | |||
| Clean microwave (inside & outside) | |||
| Clean stovetop, burners, front & control panels | |||
| Clean appliance exteriors | |||
| Clean small appliances (toaster, coffee maker, etc.) | |||
| Clean table & chairs | N/A | ||
| Clean all light switches & doorknobs | |||
| Wipe down and disinfect cabinets | |||
| Trash can emptied & wiped down | |||
| Vacuum / sweep / mop floors | |||
| Clean doors & frames | |||
| Clean light fixtures | |||
| Wet wipe blinds | |||
| Clean window ledges | |||
| Wet wipe baseboards | |||
| Clean inside cabinets, pantry & drawers | |||
| Clean hood range | |||
| Clean inside oven | |||
| Clean inside refrigerator |
| Bathrooms | Standard Clean | Deep Clean | Move-In/Out |
|---|---|---|---|
| Remove cobwebs | |||
| Dust light fixtures | |||
| Dust blinds / shutters, windowsills & window frames | |||
| Dust & tidy knick-knacks, personal items & hand towels | |||
| Clean shower / tub | |||
| Clean & dry sink, counters & soap dish | |||
| Clean, buff all mirrors & glass | |||
| Polish towel racks & toilet paper holder | |||
| Clean inside and out of toilet / surrounding areas | |||
| Clean all light switches & doorknobs | |||
| Wipe down and disinfect cabinets | |||
| Vacuum / sweep / mop floors | |||
| Empty garbage and replace the bag | |||
| Clean doors & frames | |||
| Clean light fixtures | |||
| Wet wipe blinds | |||
| Clean window ledges | |||
| Clean ceiling fans / vents | |||
| Clean inside cabinets & drawers |
| Bedrooms | Standard Clean | Deep Clean | Move-In/Out |
|---|---|---|---|
| Remove cobwebs | |||
| Dust light fixtures | |||
| Dust blinds / shutters, windowsills & window frames | |||
| Dust & tidy knick-knacks & personal items | N/A | ||
| Dust ceiling fans | |||
| Dust furniture, lamps, lampshades & hanging lights | |||
| Tidy area, fold blankets, arrange pillows, etc. | |||
| Clean mirrors | |||
| Clean all light switches & doorknobs | |||
| Make bed(s) | N/A | ||
| Vacuum / sweep / mop floors | |||
| Empty garbage and replace the bag | |||
| Clean doors & frames | |||
| Clean light fixtures | |||
| Wet wipe blinds | |||
| Clean window ledges | |||
| Wet wipe baseboards | |||
| Vacuum furniture | N/A | ||
| Wipe down furniture | N/A | ||
| Clean inside cabinets & drawers |
| Common Areas | Standard Clean | Deep Clean | Move-In/Out |
|---|---|---|---|
| Remove cobwebs | |||
| Dust light fixtures | |||
| Dust blinds / shutters, windowsills & window frames | |||
| Dust & tidy knick-knacks & personal items | N/A | ||
| Dust ceiling fans | |||
| Dust furniture, lamps, lampshades & hanging lights | |||
| Tidy area, fold blankets, arrange pillows, etc. | |||
| Clean mirrors | |||
| Clean all light switches & doorknobs | |||
| Vacuum / sweep / mop floors | |||
| Empty garbage and replace the bag | |||
| Clean doors & frames | |||
| Clean light fixtures | |||
| Wet wipe blinds | |||
| Clean window ledges | |||
| Wet wipe baseboards | |||
| Vacuum furniture | N/A | ||
| Wipe down furniture | N/A | ||
| Clean inside cabinets & drawers | |||
| Sweep out garage |
Credentials
Licensed. Insured. Bonded.
We carry general liability, workers’ comp, and a fidelity bond on every employee. COI named to your business or board, sent the same day you ask.
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Licensed in Florida
State business license · license number available on request.
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General liability + workers’ comp
$1M general liability · full workers’ comp coverage on every crew member.
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Bonded employees
Fidelity bond on every team member - protection for your home or property contents.
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COI on request
Certificate of Insurance named to your business, HOA board, or property - same-day turnaround.
Reviews & Testimonials
What our customers say.
119 Google reviews, 5.0 average. A handful of recent ones below - the rest are one click away.
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“Same crew, every Tuesday, for three years now. They know my house better than I do. The photo reports are a small thing but they save me a phone call every week.”
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“Our HOA board switched to Connect after two failed bids. Six months in, complaints from residents are down by half and the clubhouse photos look better than the day we bought the property.”
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“We run 16 vacation rentals between Fort Myers and Marco Island. Connect handles every turnover. Five-star inspection photos in our inbox by 4pm, every changeover day. Nothing else comes close.”
Community & Sustainability
Local roots, local commitments.
We live, work and raise our families here. The way we run the business reflects that.
Cleaning for a Reason
National partner program providing free cleaning to households navigating cancer treatment. We accept referrals year-round.
Eco-Friendlier Products
EPA Safer Choice and pet-safe products by default. Stronger formulas available on request, only where the job needs them.
SWFL Hire-Local
Crew lives where you live. Routes are built around community - not a corporate dispatch map. That’s why the same team comes back.
Storm-Season Support
Pre- and post-storm prep and cleanup at reduced rates for repeat customers, partners, and the communities we serve.
Careers
Hiring great humans.
If you take pride in the work, want to be paid for it, and would rather have the same customers for years than a rotating list of strangers - we want to meet you.
- Competitive pay · weekly
- Same-team-every-route scheduling
- Paid training · uniforms · supplies
- Background check · fidelity bonding covered
Ready When You Are
Skip The Scrub.
Skip The Scrub.
Book A Clean.
Get a free, no-obligation quote in minutes. Call us, or drop your details and we'll be in touch the same day.